Privacy Policy

This policy was last updated on September 10, 2024.

Shiftedfrequency LLC developed this service to make it easy for you to see what's happening in your Stripe account with regards to failed payments. We understand that privacy is important to our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information as if it was our own. You've given us access to data that is very important to you, and that is very important to us.

Information Gathering and Usage
We connect securely to Stripe.com using Stripe Connect, and only have access to the data allowed by that arrangement.

At any time you may end the sharing of your Stripe information with us by either deleting your account from Failed Payment Analyzer (which will remove your information from our systems completely), revoking access within Stripe, or both.

We do not store anything locally except for your event history and your Stripe keys, which are encrypted in our database. All actions that we perfom in response to an event in your Stripe account happen via a transient webhook.

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations.

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service of the specific application, or as otherwise required by law.

We transfer information about you if Shiftedfrequency LLC is acquired by or merged with another company. In this event, Shiftedfrequency LLC will notify you before information about you is transferred and becomes subject to a different privacy policy.

Cookies
Similar to many commercial websites, we use cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use Failed Payment Analyzer. We use cookies to record current session information, but do not require permanent cookies.

Sharing and disclosure of information
We may store your Personal Information in locations outside the direct control of Shiftedfrequency LLC, for instance, on servers or databases co-located with hosting providers. We do not share your information with others in any other way.